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White Label Setup, Multi-Region Launch & Sales Operations

Support office hours 9

Overview

This session provides a step-by-step walkthrough of the newly released white-label feature, explains how to connect your custom domain, covers the upcoming simultaneous launch of five new English-speaking regions, and clarifies currency support, plan tiers, and sales team operations.


White Label Is Now Live

You can now replace the gray-label MP Planner Pro branding with your own domain across the entire client journey.

What Gets Branded

  • Discovery chat URL

  • Gap analysis and growth plan pages

  • Customer Hub (post-purchase dashboard, reports, to-do list)

  • Login page (displays your logo)

Setup Instructions

Step 1: Choose your domain structure

  • Root domain: www.youragency.com (dedicates the entire domain to Growbotik)

  • Subdomain: app.youragency.com or grow.youragency.com (recommended if your main site already hosts marketing content)

Step 2: Enter the domain in Growbotik

  • Go to Agency Settings → White Label

  • Enter your preferred subdomain or domain

  • Click Connect

Step 3: Add the CNAME record

  • Log in to your DNS provider (GoDaddy, Cloudflare, Namecheap, etc.)

  • Add a CNAME record

    • Name: The subdomain prefix only (e.g., app — not app.youragency.com)

    • Value: The exact value shown in your Growbotik dashboard (same for all users)

  • Save the record

Step 4: Verify in Growbotik

  • Click Verify in the dashboard

  • The system continuously checks propagation and automatically provisions an SSL certificate for your domain

  • Most DNS updates complete within 30 minutes; allow up to 24–48 hours in rare cases

Important notes:

  • Your existing gray-label links continue to work during and after the transition

  • Once verified, all new pricing-group links automatically use your branded domain

  • You do not need to create new pricing groups or regenerate old links

Who Can Access White Label

White label is available on the Super Agency tier. If you are on the Agency tier and see the feature grayed out:

  • Submit a support ticket to request an upgrade

  • Self-service upgrades will be enabled in the dashboard within approximately one week


Multi-Region Expansion: Five Countries Launching Simultaneously

Regions Going Live

  • Canada

  • United Kingdom

  • Australia

  • New Zealand

  • (Additional English-speaking markets as ready)

Currency Support

  • Local currencies (CAD, GBP, AUD, NZD) are supported

  • Agency accounts remain USD-based: Your wholesale costs and commissions are calculated in USD. At billing time, the system converts to the local currency using the current exchange rate. A small conversion fee applies.

  • Recommendation: If possible, keep client billing in USD to avoid conversion fees. If the client insists on local currency, the option will be available.

Prospecting Across Borders

  • You can sell to any launched region regardless of your physical location

  • A U.S.-based agency can prospect UK businesses; a European member can sell to Australia

  • The system automatically handles regional data, search behavior, and competitive dynamics for each market


Sales Done For You: Operations & Availability

How It Works

  • Enable Sales Done For You in your settings to route the Talk to Human button to the Umbrella Local sales team

  • The sales team uses Umbrella Local branding (national expert network), not Growbotik branding

  • You can mention this partnership on your site or keep it entirely behind the scenes

Sales Team Hours

  • Core hours: Monday–Friday, 9:00 AM – 5:00 PM (U.S. time zones)

  • Extended coverage: Sunday availability is common; multiple overlapping calendars ensure prospects can find slots even if one agent is booked

Limitations

  • Cannot be restricted to specific hours of the day; it is either fully on or fully off

  • If enabled, it replaces your personal Talk to Human details entirely


Upcoming Features (Next 2–3 Weeks)

Feature

Status

Add your own product / service

Next major launch after regions. Replace any existing Growbotik service (SEO, PPC, chatbot, etc.) with your own fulfillment.

Simplified plan screen

In development. Reduces data density on growth plans to focus on the metrics business owners care about most.

Newsletter

First issue sending today (1st and 15th of each month). Summarizes all updates for members who miss webinars or widget announcements.

A-to-Z video training

~90% complete. Covers full platform setup, prospecting, and closing.

More flexible discovery agent

Training the AI to handle businesses that want only one or two services, or have strict budget constraints, without breaking the holistic plan logic.


Key Clarifications

Can I Use an Internal Page Instead of a Subdomain?

No. The white-label system requires a CNAME/subdomain. It cannot be pointed to a relative path (e.g., youragency.com/growbotik). Workaround: Create a redirect rule on your main site that forwards to the subdomain.

Do I Need to Change Name Servers?

No. Keep your existing DNS provider and name servers. Simply add one CNAME record.

What If DNS Propagation Is Slow?

The verification button in Growbotik runs continuous checks. You do not need to wait for a confirmation email from your domain provider. Click Verify once; the system will notify you when the SSL certificate is provisioned and the domain is live.

Can I Create Subdomains per Niche?

No. One domain or subdomain per account. However, you can create unlimited pricing groups and link to them from niche-specific landing pages on your main website.

Are Affiliate Links White-Labeled?

No. The affiliate/signup page for referring other agencies remains under Growbotik branding. White label applies only to the end-client journey.

Is the Agency Dashboard Itself White-Labeled?

No. The platform you log into to manage clients remains branded as Growbotik. White label is client-facing only.


Support & Troubleshooting

Issue

Solution

White label option is grayed out

Upgrade to Super Agency tier via support ticket

Old links stopped working

They should not. If they did, submit a bug report via the widget

Domain verification fails after 48 hours

Double-check the CNAME name (only the prefix, not the full domain) and value. Contact your DNS provider if needed

Need help with DNS

Your domain provider's support team can add the record for you. The instructions in Growbotik are generated specifically for your domain


Key Takeaways

  • White label is live now. One CNAME record connects your branded domain to the entire client journey.

  • Five regions launch simultaneously next week. Start prospecting in Canada, UK, Australia, and New Zealand as soon as they are enabled.

  • Currency conversion follows shortly. Agency accounts stay in USD; clients can be billed in local currency if desired.

  • Sales Done For You continues under white label. The Umbrella Local team closes deals on your behalf without exposing Growbotik.

  • Add-your-own-product is the next major release. If you have specialized fulfillment capabilities, you will soon be able to plug them into the platform.

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